Offering flexible payment options like Cash on Delivery (COD) and UPI payments is a game-changer for eCommerce businesses in India. These methods boost trust, increase conversion rates, and reduce cart abandonment—especially in regions where digital trust or card access is limited.
In this article, we’ll walk you through how to enable Cash on Delivery and UPI payments on your website easily and securely.
Why Offer COD and UPI?
- COD appeals to users who prefer paying only after receiving the product
- UPI (Unified Payments Interface) is fast, secure, and widely used in India
- Both methods cater to mobile users and boost local sales
- More payment choices = more satisfied customers
How to Enable Cash on Delivery (COD) on Your Website
1. Use a Payment Gateway That Supports COD
Many Indian payment gateways allow you to offer COD as a built-in feature. Examples include:
- Razorpay
- Cashfree
- Instamojo
- PayU
These platforms provide options to:
- Set COD availability by region/pincode
- Add extra COD fees if needed
- Enable/disable COD dynamically based on cart total
2. Update Your Checkout Workflow
Ensure the COD option appears clearly during checkout. Add messaging like:
- “Pay with cash when your order arrives!”
- “Available only in select regions”
Use pincode validation tools to restrict COD to specific serviceable areas.
3. Sync With Your Courier Partner
Not all courier services support COD. You’ll need to integrate your logistics provider (like Delhivery, DTDC, or Shiprocket) with your order management system for smooth COD fulfillment and remittance.
How to Enable UPI Payments on Your Website
1. Choose a UPI-Supported Payment Gateway
Most Indian gateways support UPI integration by default. Some popular options:
- Razorpay
- PhonePe for Business
- Paytm Business
- Google Pay APIs
These allow customers to pay using:
- UPI ID
- QR code scan
- Intent flow via apps (Google Pay, PhonePe, etc.)
2. Integrate UPI on Checkout
Make sure UPI appears as one of the payment options. It’s ideal to display:
- A UPI input field
- QR code for instant scan-and-pay
- UPI app redirect for mobile users
UPI is frictionless and ideal for mobile checkouts, which dominate traffic in India.
3. Ensure Secure UPI Transactions
Since UPI is linked to bank accounts, ensure your website:
- Uses SSL encryption
- Redirects to secure UPI gateways
- Confirms successful payments clearly
- Sends transaction receipts via email/SMS
Bonus Tip: Combine Both for Maximum Flexibility
Let customers choose between COD and UPI based on their preference. You can even offer UPI discounts to encourage prepaid orders and reduce return rates on COD orders.
Need Help Setting Up Payment Options on Your Website?
At Ishas Creative Media, we build powerful, secure eCommerce websites tailored for Indian businesses. Whether you need UPI, COD, or multiple payment options, our expert developers will ensure your store is payment-ready, fast, and user-friendly.